frequently asked questions

Never hesitate to reach out and ask us any questions you have or if you would like more information regarding the answers below. We're always happy to help.

What is Cryo?

Is the exposure of cool air to the body. Think of it as an easy short (3 minute) ice bath! 

Is it bearable?
Describing the feeling of a treatment is like standing in front of a freezer on a hot day. It’s a major chill but not painful. If you have ever done an ice bath or cold shower, you have endured much worse than a cryo session. Please note cryo and has not been tested or approved by Health Canada or any other government agencies for the treatment and/or diagnosis of any illness or disease. Cryo is not a medical procedure.


How many sessions can I do in one day?
Two sessions a day is the maximum number of treatments that a person can undergo. For most people one session a day is enough. 


Who shouldn’t use it?
Anyone who is currently sick, pregnant, has severe, un-managed hypertension (BP> 180/100), has a cardiac pacemaker, is being treated for cancer, has deep vein thrombosis, acute or recent myocardial infarction, uncontrolled seizures, fever, unstable angina pectoris, severe Raynaud’s syndrome, cold allergy, acute kidney and urinary tract diseases, or is under influence of drugs or alcohol.


What if I am claustrophobic?
Because the cryo machine is open at the top and adjusted to fit the height of the client, your head and neck are always above the opening so you are not totally enveloped. The cryo machine has a door that is closed by 3 small magnets, it cannot be locked so you always have control over being in the machine. You can stop the procedure at anytime by telling the operator or you can simply push open the door and step out.

What do I wear in the cryo?
Clients are required to wear cotton or wool foot and hand protection (provided) and either underwear or a bathing suit to protect intimate body parts. All other clothing is removed.


Do I take a shower before or after using the cryo?
No. The session is completely dry, so you don't need to worry about showering before or after stepping into the machine.

I have metal or plastic implants in my body can I do cryo?
Yes, absolutely. Having implant(s) inside your body (for example metal plate in your arm or breast augmentations) is not a problem for those looking to do cryo. Cryo only chills the skin a few millimeters deep, we are never freezing tissue or lowering your core body temperature; therefore, making it safer than an ice bath.  

Vancouver, BC

70 W Cordova St, Vancouver, BC

(778) 840-2796